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LogoJeeves.com Spam

While the majority of spam EMail today originates "overseas" (from the context of North Americans, at least), there is still a substantial amount of "grey-area spam from seemingly-legitimate businesses located in North America. Case in point: LogoJeeves.com, a business supposedly located in Sunnyvale, CA, who have sent us multiple unsolicited commercial advertisements over the past month. The only unusual detail is that, when companies based in North America resort to spamming, they usually try to put up at least a flimsy pretense of being "legitimate EMail marketers" (if such a thing even exists) - such as worthless CAN-SPAM disclaimers or B.S. "you are receiving this EMail because..." notices. Not LogoJeeves.com, though, tthey don't even make an attemp to pretend that they're anything other than garden-variety spammers.

Here are copies of the two most recent SPAM EMails that we received from LogoJeeves.com - personally-identifable details have been removed, but otherwise the messages have been left intact. It's also clear that they're just trawling lists domain names that have been registered or renewed recently, as that was the case with both the domain names that were targeted by LogoJeeves.com spam.

Subject: 	[...], Special Logo Coupon for [...]
Date: 	Thu, 15 Oct 2015 14:19:50 +0000
From: 	Logo Jeeves 
Reply-To: 	Logo Jeeves 
To: 	[...]

You're Going to Need a Logo!

Activate Your Coupon Now to Get Your Logo for Only $29.96

No matter what type of business or organization you're starting, you're going to need a logo. Have you thought about all the opportunities you have to establish your brand?

Your website and email signature, business cards you hand out daily, and customer invoices and bills, are all ways to establish your brand. Save 25% Now

Regards,
Mark Williams
Brand Ambassador
Logo Jeeves - USA
877-326-0220


Unsubscribe Here

Email Marketing Services, 1140 Philadelphia Avenue , Salt Lake, 84111 

Subject: 	[...], Special Logo Coupon for [...]
Date: 	Wed, 21 Oct 2015 11:42:23 -0400
From: 	Logo Jeeves 
Reply-To: 	Logo Jeeves 
To: 	[...]

You're Going to Need a Logo!


Activate Your Coupon Now to Get Your Logo for Only $29.96

No matter what type of business or organization you're starting, you're going to need a logo. Have you thought about all the opportunities you have to establish your brand?

Your website and email signature, business cards you hand out daily, and customer invoices and bills, are all ways to establish your brand. Save 25% Now

Regards,
Mark Williams
Brand Ambassador
Logo Jeeves - USA


Unsubscribe here

Since LogoJeeves.com claims to be located in North America, we decided to respond and give them opportunity to provide details regarding their compliance (or lack thereof) with the CASL (Canada's anti-spam legislation). In particular, they were specifically asked to provide any details on when/if they had obtained consent to send commercial advertisements to our EMail addresses - but so far, they have failed to respond or even acknowledge the request. We also requested a number of details that they are required to provide by Canada's federal privacy legislation, PIPEDA (the Personal Information and Electronic Documents Act) - specifically, we requested details on what information they had collected, what purposes they intended to use it for, and how long they intended to retain it. So far, they have also failed to respond to - or even acknowledge - that request.

So what can you do if you receive spam from LogoJeeves.com? If you're a Smartypants.com customer & have your EMail hosted through us, then you're already covered - we've configured our mail servers to block any future spam from them (in addition to filing the appropriate reports/complaints). If any does still slip through, please forward a copy of message to us, including the FULL headers (the easiest way to do that is using your EMail software's "Forward as Attachment" option) - and we would be happy to file reports/complaints for you. You can also directly report EMails that violate CASL, and report organizations that violate PIPEDA.

And, suffice to say, we strongly recommend against ever doing business with LogoJeeves.com. Legitimate companies almost never resort to something as unscrupulous as spamming - granted, it's entirely possible that LogoJeeves.com is the exception, though it's difficult to verify because the registration/ownership info for LogoJeeves.com is intentionally hidden behind a WHOIS privacy service. When the very first interaction with a company is via unsolicited commercial EMail/spam, AND they take deliberate steps to hide their contact information, it does not exactly inspire confidence in the rest of their operation. And even if they didn't have any knowledge that their services were being advertised using spam (E.g. if it was done by a third-party marketer), that's still no excuse - to paraphrase an often-used line by Ken White of legal blog PopeHat.com (a variation on a quote from Eric Turkewitz): "When you outsource your marketing, you also outsource your reputation and ethics."

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